Last updated: June 2026

Terms of Service

1. Acceptance of Terms

By using this website or placing an order, you agree to these Terms of Service.

2. Products and Orders

We make reasonable efforts to display product information, images, prices, and availability accurately.

We reserve the right to correct errors, update information, limit quantities, or cancel an order when necessary. If a paid order is cancelled, a refund will be issued to the original payment method.

3. Prices and Payments

Prices are shown in the currency displayed on the website and at checkout.

Payments are securely processed through Shopify and the payment methods available at checkout.

4. Shipping

We ship to the destinations available at checkout.

Estimated delivery time is generally 7–12 business days after dispatch. Delivery times are estimates and may vary because of customs, carrier delays, peak periods, or circumstances outside our control.

Customers are responsible for providing accurate shipping information.

5. Returns and Refunds

Returns, refunds, cancellations, and any money-back guarantee are governed by our separate Returns and Refunds Policy.

Nothing in these Terms limits any mandatory consumer rights provided by applicable law.

6. Product Disclaimer

VeloWrist is intended for general wellness use only.

It is not intended to diagnose, treat, cure, or prevent any disease or medical condition and is not a substitute for professional medical advice.

Individual experiences may vary. Customers must read and follow the product instructions and stop using the product if it is damaged or causes unexpected discomfort or irritation.

7. Limitation of Liability

To the fullest extent permitted by law, Kovrya is not responsible for indirect or consequential losses resulting from misuse of the product, failure to follow instructions, incorrect customer information, carrier delays, or circumstances outside our reasonable control.

Nothing in these Terms excludes liability or consumer rights that cannot legally be excluded.

8. Governing Law

These Terms are governed by Italian law, without limiting any mandatory protections available to consumers under applicable law.

Any dispute will be handled by the competent courts determined under applicable consumer law.

9. Contact

For questions regarding an order or these Terms, contact:

diegofranceschini10@gmail.com